Non-Emergency Medical Transportation You Can Trust
LifeLine provides Wheelchair, BLS, ALS, and SCTU transportation -- supporting skilled nursing facilities and healthcare systems to improve patient outcomes.
Reliable Service 24 Hours a Day, 365 Days a Year
Highly Trained Medical and Dispatch Staff
Paratransit Professionals, EMTs, Paramedics, Nurses, and Dispatch professionals trained in skilled patient care and customer service.
Reliable, On-Time Service
From routine doctor visits to complex ALS/SCTU transports --we're dedicated to getting patients to their appointments safely and on time, every time.
Highly Equipped, Comfortable Fleet
Wheelchair, BLS, ALS, and SCTU vehicles equipped to exceed state standards and meet the needs of every patient's unique needs.
Serving Healthcare Systems Since 2014
Our extensive service area across Greater Philadelphia, Northern & Central New Jersey allows us to provide dependable transportation solutions that keep care moving.
The Right Combination of Resources to Meet Patient Needs
Every patient requires a different level of care. Our flexible service levels ensure each ride meets the specific mobility needs and health condition of each patient, extending the standard of care beyond the facility. Service levels include:
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Wheelchair Transportation
For patients that do not require medical oversight
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Basic Life Support (BLS) Transportation
For medically stable patients that require monitoring and support from an EMT
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Advanced Life Support (ALS) Transportation
For medically stable patients that require a higher level of care from a Paramedic
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Specialty Care Transport (SCTU)
Available in New Jersey
For critically ill or medically complex patients that require continuous monitoring and specialized treatment and equipment during transport from a Nurse
More Than a Transportation Company. LifeLine Is Your Partner In Patient Care.
Whether transporting someone to a recurring dialysis appointment, coordinating a hospital discharge, or providing seamless critical care between facilities, every transport has the potential to positively impact patient outcomes. Our dispatch and clinical teams work closely with healthcare partners to simplify communication, coordinate logistics, and provide dependable transportation so your team can stay focused on patient care.
Patient Transport Built to Support Healthcare Teams
Keep patient care plans on track. We partner with hospitals, skilled nursing facilities, and health systems to streamline transportation logistics across every stage of patient care. LifeLine is built around the people coordinating care.
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Improve patient outcomes by minimizing missed appointments and keeping patients committed to their care plan
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Streamline coordination with proactive Dispatch communication and scalable support for high-volume facilities
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Optimize budgets and performance with clear reporting on utilization, transport history, volume control, and spend
WE PARTNER WITH
Hospitals and Health Systems
Skilled Nursing and Rehabilitation Facilities
Case Management and Care Coordination Teams
Outpatient Clinics and Specialty Providers
LifeLine Levels of Service
Frequently Asked Questions About Our Non-Emergency Medical Transportation Services
What is Non-Emergency Medical Transportation? Non-Emergency Medical Transportation is a service that helps individuals get to and from medical appointments. It covers wheelchair and ambulance transportation for situations that are not life-threatening. It is intended for planned, routine, and non-urgent healthcare visits.
Where do you provide service? LifeLine Pennsylvania provides 24/7, 365 Wheelchair, BLS, and ALS service to the Greater Philadelphia region. This includes Bucks, Montgomery, Delaware, Chester, Philadelphia, and its surrounding areas. LifeLine New Jersey provides Specialty Care Transport service to Northern and Central New Jersey.
Who uses Non-Emergency Medical Transportation? This type of medical transportation is commonly used by patients who reside in skilled nursing facilities and rehabilitation centers including: - Patients recovering from surgery or illness - Individuals with mobility challenges - Patients who require recurring treatments like dialysis and physical therapy
What types of Non-Emergency Medical Transportation are provided? LifeLine has the right combination of resources to meet patient needs. Our flexible service levels meet the specific needs and health condition of each patient. Service levels include: - Wheelchair Transportation for patients that do not require medical oversight - Basic Life Support (BLS) Transportation for medically stable patients that require monitoring and support from an EMT - Advanced Life Support (ALS) Transportation for medically stable patients that require a higher level os care from a Paramedic - Specialty Care Transportation (SCTU) for critically ill or medically complex patients that require continuous monitoring and specialized treatment and equipment during transport from a Nurse
What types of appointments qualify for Non-Emergency Medical Transportation? Recurring treatments such as dialysis, chemotherapy, and wound care. Routine and preventative care such as primary care, check-ups, and specialty appointments. Diagnostic tests such as blood work, X-rays, and MRIs. Hospital services such as outpatient procedures and non-emergency hospital discharges. Specialty transportation to events such as family gatherings and funeral services.
What types of healthcare organizations does LifeLine partner with? LifeLine proudly partners with skilled nursing facilities, hospitals, health systems, and other healthcare organizations in our service area. We work alongside clinical teams to provide dependable transportation that supports continuity of care.
What makes LifeLine different from other non-emergency medical transportation providers? We believe transportation is an extension of patient care and more than simply moving patients between locations. Every transport has the potential to positively impact patient outcomes. Our dispatch and clinical teams work closely with our healthcare partners to simplify communication, coordinate logistics, and provide dependable transportation so your team can stay focused on patient care.